Making and taking voice and video calls from a laptop is pretty much an everyday activity for knowledge workers these days. It's certainly a must for anyone who does remote working. The earbuds that come with a smartphone are good enough for some, but specialist solutions offer a lot more flexibility. Since trying the Plantronics Voyager 6200 UC, that headset has become my first choice when making deskbound calls. At £249.95 (inc. VAT) the Voyager 6200UC is comparable to the Sennheiser SDW 5016, reviewed here, which I found retailing for £256.80 (inc. VAT).
Sennheiser SDW 5016 review at ZDNet